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商品編號： 9-486-083 出版日期： 1986/02/21 作者姓名： Jick, Todd D.;Gentile, Mary 商品類別： Other 商品規格： 13p 再版日期： 2011/09/16 地域： California 產業： Electronics manufacturing 個案年度： 1985 - 1985
商品敘述：
Describes a major conflict within Apple Computer in 1985 over control of product distribution. The founder and chairman, Steve Jobs, proposed a new distribution process which would transfer many responsibilities away from distribution manager, Donna Dubinsky. Dubinsky believed, however, that this process would be practically and financially unworkable. Presents her defensive and unsuccessful conflict management, culminating in her threatened resignation. May be used with Debi Coleman and Apple Computer, Inc.
涵蓋領域：
Change management;Managing conflicts;Managing up;Power and influence;Product distribution
相關資料：
Case Teaching Note, (5-491-055), 8p, by Todd D. Jick;Video Short, (7863), 0p, by
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